At Neevee Organics, we are committed to providing a seamless and secure payment experience for our customers. This Payment Policy outlines the accepted payment methods, transaction security, and other important details related to payments for our organic products.

1. Accepted Payment Methods

We offer multiple secure payment options for your convenience:

• Credit/Debit Cards (Visa, MasterCard, RuPay, etc.)

• UPI Payments (Google Pay, PhonePe, Paytm, etc.)

• Net Banking (All major Indian banks)

• Wallet Payments (Paytm, Amazon Pay, etc.)

• Cash on Delivery (COD) (Available for select locations with an additional fee)

• EMI & Pay Later Options (Available through partnered financial services)

2. Payment Processing

• Payments made through our website are processed securely via trusted third-party payment gateways.

• Once a payment is successfully completed, you will receive an order confirmation via email or SMS.

• In case of a failed transaction, the deducted amount (if any) will be automatically refunded to your original payment method within 5-7 business days.

3. Cash on Delivery (COD) Policy

• COD is available for select locations and may include an additional handling charge.

• Customers must pay the exact amount to the delivery personnel at the time of delivery.

• Refusal of COD orders after dispatch may result in account restrictions on future COD purchases.

4. Payment Security & Privacy

• All transactions on our website are encrypted using SSL (Secure Socket Layer) technology to protect your personal and financial data.

• We do not store any sensitive payment details such as card numbers or UPI PINs.

• Your payment details are directly handled by secure third-party payment providers.

5. Order Confirmation & Invoice

• Once your payment is successful, you will receive an order confirmation email along with an invoice for your purchase.

• If you do not receive a confirmation email within 24 hours, please contact our support team.

6. Refunds & Payment Disputes

• In case of order cancellations or refunds, the amount will be credited back to the original payment method within 5-10 business days.

• If you experience any unauthorized payment or transaction error, please reach out to our support team immediately.

7. Changes to Payment Policy

• Neevee Organics reserves the right to update or modify this Payment Policy at any time without prior notice.

• Continued use of our website and services after updates indicates your acceptance of the revised policy.