At Neevee Organics, we strive to provide high-quality organic products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below.

---

 

1. Eligibility for Refund

Refunds are applicable under the following conditions:

• You received a damaged, defective, or incorrect product.

• The product is expired or spoiled upon arrival.

• You did not receive your order within the estimated delivery period.

• Refund requests must be initiated within 7 days of receiving the product.

2. Non-Refundable Items

Refunds will NOT be provided in the following cases:

• If the product has been used, opened, or tampered with.

• If the product is purchased during a sale, promotional offer, or as a freebie.

• If the return/refund request is made after 7 days of receiving the order.

• If the product was damaged due to mishandling after delivery.

• If the product is a personal care, hygiene, or food item (due to safety & health reasons).

3. Refund Process

To request a refund, follow these steps:

1. Contact Us: Email us at [Insert Email] or call [Insert Phone Number] with your order details and reason for refund.

2. Provide Proof: Share images/videos of the product and packaging as proof of damage or incorrect delivery.

3. Review & Approval: Our team will review your request and notify you of approval or rejection.

4. Refund Method: If approved, the refund will be processed & Credited within 5-10 business days to the original payment method.

4. Partial Refunds

In some cases, we may offer a partial refund instead of a full refund based on the nature of the issue.

5. Late or Missing Refunds

• If you haven’t received a refund after 10 business days, check with your bank or payment provider.

• If the issue persists, contact us at [Insert Email] for assistance.

6. Order Cancellations

• Orders can only be canceled before shipment for a full refund.

• Once the order is shipped, cancellations will not be accepted.

7. Changes to This Policy

Neevee Organics reserves the right to update or modify this refund policy at any time. Any changes will be reflected on this page.